The second-hand marketplace Members Voice Anger About Sizing Changes
Shoppers are voicing their frustration following a change that caused items being listed as the wrong size.
The popular resale platform has altered its sizing categories for female and kids' apparel failing to inform all shoppers about the modification.
Social Media Reaction
Many shoppers and sellers are posting online claiming that product pages now present an altered size classification than originally posted because of the remapping.
Vinted explained the updated approach better aligns with comparable marketplaces.
It has advised users to review their products and adjust the sizing manually if necessary, which has left users frustrated.
Measurement Approach Updates
Previously, the measurements included a single numeric size and a letter, for instance S/8 or M/10.
The new system has a letter with a size spectrum such as S/UK 8-10.
With some products, the measurements have been reclassified - for example a size L used to be a 12 but currently displays as UK 16-18.
User Accounts
One content creator, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
A different member, based in Glasgow, explained products she uploaded featuring size 14 markings were displaying on the service as measurements 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she explained.
Required Changes
Another shopper, based in Derby, stated she felt frustrated due to the update requiring manual adjustment the sizes on "every single listing".
"Personally, this is quite irritating, as I'm chronically ill and platform income has been essential after experiencing income reduction," she explained.
Marketplace Information
The app has more than 100 million members, including 18 million in the UK.
It has become a favored option compared to resale services such as eBay and Depop.
This represents another occasion that an unexpected update within the service has received backlash: previously, the platform withdrew an update to its shipping options after backlash from users.
